Privacy

Privacy Policy

InTrainSim & AA Rail Sim

This Privacy Policy applies to websites, applications, accounts, APIs, products, downloads and related services owned or operated by TechAnagha LLP, including InTrainSim.com, AARailSim.com, the InTrainSim Windows App and related services.

InTrainSim.com is the new official domain of the platform previously available as IndianTrainSim.com.

We process personal data only for legitimate business, contractual, security, support and legal purposes. This Policy is intended to comply with applicable privacy laws, including the Digital Personal Data Protection Act, 2023 (India) and, where applicable, the GDPR and UK GDPR.

1. Definitions

TechAnagha LLP: The owner and operator of InTrainSim, AA Rail Sim, the InTrainSim Windows App, APIs and related digital services.

InTrainSim: InTrainSim.com, the InTrainSim Windows App, related APIs, accounts, products and services.

AA Rail Sim: AARailSim.com and related digital products operated through the unified InTrainSim account and delivery infrastructure.

User: Any person who accesses or uses our websites, applications, products or services.

Personal Data: Information relating to an identified or identifiable individual, as defined by applicable law.

2. Personal Data We May Collect

We collect only the information reasonably necessary to operate accounts, process orders, deliver products, manage licenses, provide support and protect the platform. This may include:

  • Name, email address, phone number, account ID and verification status
  • Login, session, consent and account-security records
  • Purchase history, licenses, product ownership, delivery and access history
  • Payment status, order number and transaction references received from payment providers
  • Device and system information such as hardware configuration, operating-system version and device identifiers or hashes
  • Train Simulator Classic installation information and supported add-on integrity data
  • Application version, installation status, activation status and product-verification records
  • Support tickets, diagnostic logs, error reports and communications
  • Fraud-prevention, abuse-prevention, security and enforcement records
  • Cookies, preferences, analytics and usage information where applicable

3. Payment Information

Payments are processed through authorized third-party payment providers. TechAnagha LLP may receive transaction references, payment status, amount, payment method category and limited information required for reconciliation, refunds, fraud prevention and support.

We do not intentionally store complete payment-card numbers, CVVs, UPI PINs, banking passwords or other payment-authentication secrets. Customers must never provide such information to our support team.

4. Data We Do Not Intentionally Collect

The InTrainSim Windows App does not intentionally scan or collect unrelated personal content such as:

  • Personal documents
  • Personal photos or videos
  • Browser history
  • Private messages
  • Unrelated folders outside supported application, simulator, licensing or diagnostic locations

5. Why We Process Personal Data

We may process personal data to:

  • Create, verify, secure and manage user accounts
  • Process orders and deliver purchased digital products
  • Validate licenses, ownership, activations and eligible offline access
  • Provide downloads, updates, repairs and technical support
  • Maintain product ownership and AA Rail Sim migration records
  • Detect and prevent fraud, piracy, abuse, account misuse and unauthorized access
  • Investigate chargebacks, payment disputes and policy violations
  • Improve platform security, reliability and performance
  • Send essential account, order, security and service communications
  • Comply with legal, tax, accounting and regulatory obligations

6. Legal Grounds and Permitted Uses

Depending on the service and applicable law, processing may be based on:

  • Consent: Where consent is requested for a specified purpose
  • Requested services and contractual necessity: To operate accounts, process purchases, deliver products, manage licenses and provide support
  • Permitted or legitimate uses: Where processing is allowed without separate consent under applicable law
  • Legitimate interests: Where applicable, to secure the platform, prevent fraud and protect users, creators and licensed products
  • Legal obligations: To meet tax, accounting, regulatory, law-enforcement or other legal requirements

7. App Checks, Licensing and Diagnostics

The InTrainSim Windows App may perform limited automated checks necessary for licensing, activation, compatibility, integrity, repair, diagnostics and anti-abuse protection.

These checks may be limited to:

  • Train Simulator Classic installation directories
  • InTrainSim application and product folders
  • Licensing, activation, repair and security-related files
  • Installed product versions, dependencies and integrity information
  • Relevant device and operating-system information required for compatibility or licensing

Security and integrity signals may be used to identify suspicious activity, restrict unauthorized access or request additional verification. Users may contact support if they believe an automated security action was applied incorrectly.

8. AA Rail Sim Integration

AA Rail Sim uses the unified InTrainSim account and digital-delivery infrastructure. We may process existing AA Rail Sim account, purchase, license, download and ownership records to verify legitimate ownership and preserve eligible product access.

Where a previously deleted InTrainSim account corresponds to retained AA Rail Sim purchase or ownership records, limited records may be retained as permitted or required by law. Any recovery or re-linking of access may require identity and ownership verification. We will not use retained records to provide access to an unverified person.

9. Cookies and Similar Technologies

We may use cookies, local storage and similar technologies for login, session management, security, preferences, fraud prevention, performance and analytics.

Essential cookies are required for account and platform functionality. Optional analytics or marketing technologies will be used only where permitted by applicable law and relevant consent requirements.

10. Third-Party Service Providers

We may use service providers for:

  • Payment and transaction processing
  • Cloud hosting, infrastructure and content delivery
  • Email, SMS and service communications
  • Analytics, diagnostics and operational monitoring
  • Security, fraud detection and abuse prevention
  • Customer support and issue resolution

These providers process information according to their roles, contracts, privacy policies and applicable legal obligations. We seek to share only the information reasonably necessary for the relevant service.

11. Independent Creators

InTrainSim may distribute products published by approved independent creators. Where necessary for product support, fulfilment, accounting or dispute resolution, limited order or product-related information may be made available to the relevant creator. Complete payment credentials and unrelated customer information are not shared.

12. Data Sharing and Disclosure

We do not sell personal data. We may disclose limited information only where necessary to:

  • Operate and deliver the requested services
  • Process or reconcile payments
  • Provide customer or product support
  • Prevent fraud, piracy, abuse or unauthorized access
  • Investigate disputes, security incidents or policy violations
  • Comply with legal obligations or lawful requests from authorities
  • Protect the rights, safety and integrity of users, creators, products and services

13. Data Security

We use reasonable and proportionate technical and organizational safeguards designed to protect personal data against unauthorized access, misuse, loss, alteration or disclosure.

Access to sensitive platform information is restricted to authorized personnel and service providers who require it for legitimate operational, security, support or legal purposes.

No online system can be guaranteed to be completely secure. Users are responsible for protecting their passwords, OTPs, devices and account credentials and for promptly reporting suspected unauthorized access.

14. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • Operate active accounts and provide requested services
  • Maintain product ownership, licensing and eligible access
  • Provide support and resolve disputes
  • Prevent fraud, abuse and repeated policy violations
  • Maintain security and audit records
  • Meet legal, tax, accounting and regulatory obligations

Certain records may be retained after account deletion where necessary or permitted by law. These may include purchase records, transaction references, tax and accounting records, license and ownership records, dispute records, enforcement records and fraud-prevention markers.

Data that is no longer required will be deleted, anonymized or securely restricted in accordance with applicable retention requirements and operational capabilities.

15. Account Deletion

Users may request account deletion through InTrainSim.com or the official support channel where self-service deletion is unavailable.

Following a valid request, personal data will be deleted, anonymized or restricted where legally and operationally possible. Account deletion may remove access to associated services and products as described during the deletion process.

Information may remain retained where necessary for legal obligations, tax and accounting records, payment disputes, fraud prevention, security, enforcement, ownership verification or the establishment, exercise or defence of legal claims.

16. User Rights

Subject to applicable law, users may have the right to:

  • Request information about the processing of their personal data
  • Access personal data made available under applicable law
  • Correct, complete or update inaccurate personal data
  • Request erasure where retention is no longer required
  • Withdraw consent where processing is based on consent
  • Raise a grievance concerning the handling of personal data
  • Nominate another individual to exercise applicable rights in the event of death or incapacity, where provided by law

Requests may require reasonable identity verification. Rights may be limited where retention or processing is required by law, necessary for security or fraud prevention, or required to establish, exercise or defend legal claims.

17. International Processing and Transfers

Our services may be accessed globally. Personal data may be processed or stored in India or in other locations where our contracted service providers operate.

Where required by applicable law, we use reasonable contractual, organizational or technical safeguards for cross-border processing and transfers.

18. Children’s Privacy

Publicly available free content may be viewed by general audiences. Accounts, purchases and paid services are intended for individuals who are at least 18 years old or who act with valid authorization from a parent or lawful guardian where permitted by applicable law.

We do not knowingly process children’s personal data contrary to applicable law. A parent or lawful guardian who believes that a child has provided personal data without valid authorization may contact us for review.

19. Security Incidents

If a personal-data security incident occurs, we will take reasonable steps to investigate, contain and remediate the incident. We will provide notifications to affected individuals or competent authorities where required by applicable law.

20. Policy Updates

TechAnagha LLP may update this Privacy Policy to reflect changes in law, technology, products, security practices or business operations.

Updated versions become effective from the published effective date. Where required, material changes will be notified or additional consent will be requested.

21. Contact and Grievance Redressal

For privacy requests, correction, account deletion or grievance redressal, contact:

Email: [email protected]

Requests should include sufficient information to identify the relevant account and explain the request. Do not include passwords, OTPs, complete payment-card details or other authentication secrets.

22. Legal Entity

Data Fiduciary, Owner and Operator: TechAnagha LLP

Official Website: InTrainSim.com

Platforms Covered: InTrainSim.com, AARailSim.com, the InTrainSim Windows App, related APIs, accounts, downloads, digital products and services.

LAST UPDATED: 18 JUL 2026 (UTC)
Choose your ITS experience

Pure ITS Mode & Standard Mode

The complete ITS experience Pure ITS Mode unlocks advanced features created especially for ITS routes and rolling stock. Launch Train Simulator Classic from the ITS App to enable the full experience.

More than a standard add-on

The Pure ITS badge identifies products enhanced through direct ITS App integration. This allows us to deliver functionality beyond a conventional Train Simulator Classic add-on.

⚡
Dynamic operations

Dynamic pantographs and operational behaviour designed to respond to supported routes.

🚆
Enhanced coaches

Special functionality for LHB, Humsafar, Duronto, Tejas Sleeper, Chair Car and more. Selected features are revealed at product release.

🛤️
Route intelligence

Kavach, ITS special freight operations, route-aware effects and other route-specific systems where supported.

It is simple

1 Open the ITS App 2 Start the game from the ITS App 3 Play

Built for an expanding route network

All 18 upcoming ITS routes are being designed around Pure ITS Mode. The programme includes Mumbai-Pune, Mumbai-Surat, Surat-Ahmedabad, Howrah, the ECoR-SER route, Northern Railway Ambala Cantt Jn.-Moradabad Jn., and Mhow-Indore-Ujjain-Bhopal via Maksi, with many more experiences planned.

Explore upcoming ITS routes →

Also compatible with these supported non-ITS routes

  • SCR Route by ISW
  • WRv1 ITS Version
  • CRv1 - HR Signals Version
  • CRv2 (Green Corridor) - HR Signals Version
  • WCRv1 - HR Signals Version
  • WCRv2 - HR Signals Version
  • Rising Rajasthan Route - HR Signals Version

Good to know before you choose

Pure ITS features are enabled only when the game is launched from the ITS App. Launching directly or through a third-party launcher starts the game without Pure ITS integration.

Products or routes that require another developer's own launcher may not operate alongside Pure ITS content. Please consider this if another launcher is essential to your setup.

App-based launching is a permanent part of the Pure ITS platform because it enables these enhanced systems. ITS may occasionally provide complimentary add-on editions at its discretion. Free versions of add-ons and included scenarios are not guaranteed. Purchase decisions should be based on the content listed with the product.